AI phone host · restaurants

Nobody should be on hold while you plate a table.

Table Nine answers on the first ring, every ring, through the whole of service. Bookings, takeaway orders, allergies, changes and the fourteenth call asking what time you close.

Speaks your menu, your policies and your closing times, and hands the phone to a human the moment a guest asks for one.

Friday · 19:42Line 2 answered in 1 ring
Guest

Hi, do you have anything for four tonight, around half eight?

Table Nine

We do, 8:15 or 8:45 in the main room. The 8:45 is the quieter of the two. Any allergies I should note for the kitchen?

Guest

8:45 is great. One of us is coeliac.

Table Nine

Noted, and flagged to the kitchen. Four at 8:45, under the name on this number. We'll text you the confirmation now.

Booking written to the diary0 staff interrupted
The list

Everything the phone asks for on a Friday

Handled end to end, or handed over cleanly. There is no third option where a guest is left holding.

Bookings

New reservationLive diary

Real availability by room, table size and turn time, not a request form.

Change or cancelInstant

Moves the cover and releases the table back to the floor immediately.

Large party enquiryTo manager

Anything over eight is taken as a detailed enquiry and passed to a person.

Orders

TakeawayTo the pass

Reads the live menu, knows what's eighty-sixed, quotes a real collection time.

ModificationsRule-bound

Only the substitutions your kitchen has actually agreed to.

Questions

AllergensFrom your data

Answers only from the allergen matrix you maintain. Never improvises a dish.

Hours, parking, dogsInstant

The forty questions that interrupt service and none of which need a human.

Private hireCaptured

Takes date, headcount, budget and occasion, then emails your events lead.

Never

Invent a dishBlocked

If it isn't on the menu you uploaded, it doesn't exist.

Promise a discountBlocked

Complaints and comps go straight to the manager on duty.

Figures

Six sites, one group, ninety days

Neighbourhood restaurants, 60 to 110 covers, all running service with the phone on the pass.

100%
Calls answered in service
+22%
Bookings taken by phone
0
Calls to voicemail
31%
Fewer no-shows after SMS confirms
“We used to let it ring. Not because we didn't care, because there was nobody free to pick it up between seven and nine. That was the busiest two hours and the phone was just noise. Now it's the busiest two hours and the phone is taking bookings.”

General Manager · six-site neighbourhood group

Ring it yourself before you decide

We'll load your real menu and your real diary into a demo line and send you the number. Try to catch it out. Most people do on the first call and not the second.

Call the demo line